I recently took a family trip to Winter Park, Colo., with the goal of skiing with my wife’s 91-year-old grandmother. While the trip was enjoyable overall, one experience stood out that I feel is worth sharing.

One evening, we dined at grandma’s favorite restaurant, located about two miles off the highway on steep, gravel roads. After a delicious meal, we found ourselves stuck trying to navigate the snowy road back to the main highway. Despite several attempts, we couldn’t make it up the hill and had no choice but to call for help.

I first reached out to local tow companies, only to encounter less-than-ideal customer service. One company transferred me to an individual who struggled to communicate, and the second only offered a tow rope and a $350 minimum charge — without any guarantees of success.

Then, I remembered the Good Sam membership my wife and I had purchased back in November. I found the membership card in my wallet, called their customer service, and was immediately connected with a helpful agent. They took care of everything — from finding the right tow truck to coordinating the pick-up and ensuring my vehicle was safely returned. The level of customer service I received that day was exceptional.

So, what’s the takeaway? Good Sam is like having a trusted advisor on your side — someone who can step in and manage the details when things go wrong. This experience reminded me of the value of having a financial planner. Just one call ensures you have a dedicated professional looking out for your best interests.

If you’re seeking guidance on your financial journey, we’re here to help. Please feel free to contact us online or at (515) 225-6000.